Provides affordable accommodation, with different locations and a range of options in Singapore.
Sohan Acharya
5
I stayed at Residences@Farrer Park for 7 nights with my family. It was a really good experience at a reasonable price.
Joe Roy
4
Looks great. Small, but there's a certain charm indeed. It was converted from a small theatre to a hotel. Staff are helpful and very nice.
I will definitely be here again when visiting Singapore.
Eric Low
1
Numbers given are very misleading. Calling the Singapore office ended up being transferred to either Indonesia or Vietnam most of the time. Information given is not clear, and when asked to repeat, I was scolded, and they hung up the phone before I could finish telling them my situation. Is it that hard to make a phone call nowadays?
RND TRAVELS & TOURS
3
I stayed at RedDoorz @ Josefa Subdivision, Angeles City, in the Philippines from 19.01.2020 to 22.01.2020.
All staff were pretty good and helpful!
On the morning of the 21st, I wanted to change my room, which was on the 2nd floor.
There were one guy and two ladies who helped me carry my baggage.
It was a big help for me.
I just want to get their names and any contact numbers so I can contact them.
Hoping for a kind reply to my request.
Thank you very much.
Hope to stay there again.
Rohan
Bryan T. (Duke of Admiralty)
1
Poorly trained staff, both local and overseas. Rundown, unhygienic properties, and badly maintained hotels. This is the only brand that hides behind rules and policies. Property staff (not Reddoorz staff) will tell you it's a Reddoorz policy as a reason, and when you check with Reddoorz on the same issue, they will bounce you back, stating it is the property owner's policy. Basically, this means that as a guest, if you have problems, you cannot expect the issue to be solved.
Personally, as a guest, I was threatened to be blacklisted by Reddoorz staff for trying to escalate a complaint to their HQ, despite being a frequent customer. Devoid of consumer advocacy, this is clearly a signal that they do not have any sincere care for guests, their well-being, nor their safety. Both the properties and Reddoorz only talk about money, ask guests to pay, and ignore you when there are service shortfalls. That basically ended my patronage, and I seriously advise against supporting this brand. They call themselves a hotel chain, but in their T&Cs, they disclaim, stating they are just agents and will not be responsible for any incidents on-site. This opens the big question: are they covered under your travel insurance? As travelers, we all know the delays it can cause when 'gray' areas like this arise. You might be better off not risking the roof over your head when traveling, and going with a real hotel chain.
Lack of pricing and advertisement ethics. Never use their 'buy 2 nights and get 1 free' offer; you will find that it is more flexible for travelers to book day by day. The price difference is marginal and offers no incentive. Pretty much, it is more of a bait than a great deal at all.
**Buyers, Beware:** Always check the true value for money by removing the promo codes and RedCash discount at the booking page to see the change and difference in pricing, and to determine if it is worth your while before payment.
Unable to fulfill service guarantees despite clearly stating it as a selling point. Rooms are provided without TVs, even when it is a guaranteed service. Their loyalty system is deceptive: why have RedCash when it can never be used to offset payments or exchanged for free nights? Do not register as a member with RedDoorz and risk your personal info in another database. Just wait for the 25% discount promo codes (which are frequently available) and use them, if you must. Forget about the RedCash, and save your money by not joining RedClub. There are not many incentives anyway. Maximum promo codes are usually capped at 25% anyway.