Pricey, but that's normal for cold storage; it could do better by making itself more differentiated, like Whole Foods or Costco.
Si De Lok
4
You can get great stuff here: food, deli, etc. Managed to snatch this last pack off the shelves today.
Anna Woo
5
Great produce, lots of variety, a big store, and it seems very upscale. Prices were not the lowest we've seen, but the variety is worth it.
April
1
I saw this ice cream was on sale, so I grabbed some. As I was going to make payment, the store manager, Ellen, stopped me. She said they had put the wrong price and could not sell it, otherwise they would lose money. What kind of supermarket puts the price so big there, only to say it's the wrong price and not sell it when people want to buy?
Chee Guan Woo
4
This is a place for most Western items if that's what you're looking for. I gave it 4* - the price point is high.
Orson Bok
1
Had the most horrible experience here. I've been in Singapore for 8 years and have never faced this kind of racial profiling. I was at self-checkout, as I do almost every day, when one item showed a scanning error. Before I could rescan, the lady, June, started making a "whoosh-pheesh-oye" whistle sound to call me like I'm a dog. She started saying something, and when I didn't understand, she came over and immediately blamed me for keeping an unscanned item — which I had placed just below the scanner because she had interrupted me in the first place, and I had to put it down to talk to her. Then she started scanning other already-scanned items and telling me that I was not checking my scanning properly and that my wife was blindly keeping unscanned items. If you want to audit, please wait until checkout, and then you can check. But challenging me in the middle of the process just because I'm a certain race? I am never, ever going to this place unless this lady, June, is transferred out. These kinds of people are tarnishing the image of Cold Storage and Singapore in general, where people are generally really nice, and I've never faced any such issue.
I had to abandon my purchase because of this incident and walk out. She never apologized for her behavior and very proudly said that we were free to walk out. This is the first time in my life I've experienced this kind of racist and rude staff in over 20 countries where I've used self-checkout.
Arthur Raman
2
I go to **Cold Storage** specifically to get fresher produce than NTUC, and yet I’ve repeatedly gotten rotten fruits. This time, it’s the peaches, as shown in the photo attached. They were like this the day I bought them and were not on discount or anything.
Wilson Lu
5
It was okay. The entrance and exit were pretty small, with only two door widths for the exit after purchase.
Fresh produce was stocked up well, even though there seemed to be no crowd on the weekend.
It's not a very big outlet, but it was well organized. There were 3 self-service checkouts and a few cashier counters.
Khai
4
This place has a pretty solid selection, though items requiring cold storage are always pricier. However, I was shocked at their oat milk selection; it's almost non-existent. I like that they sometimes have discounts in trolleys. Self-checkout counters also make it much easier and faster. Plastic bags are significantly smaller, and there are usually only 1-2 staffed checkout counters open.
Hong Long
1
The Malaysian woman manager at this outlet has horrible service! What is Cold Storage doing?! Her very low standards and bad attitude meant I had a terrible experience shopping here. The outlet is also very small. Can Cold Storage remove her and hire someone with better service?