Joelle Tan
I saw the good reviews and decided to visit this clinic when I was sick, as it was one of my company's panel doctors. The receptionists were kind, but the wait time was extremely long. They only informed me that the doctor was doing a procedure when I asked why it was taking so long. They should have informed patients beforehand, especially since I could have gone to another place as I was extremely sick (shivering from cold, plus headache and body ache). When I went in, the doctor was young and soft-spoken. It was hard to hear her, and she looked nervous in her diagnosis. The way she checked me felt like a ghost just grazing over my body. Mind you, as a med student, I know how these things work, and the way she used the apparatus was poor; she did not even place the stethoscope correctly on my chest and back. She only prescribed Panadol, painkillers, and lozenges for my sore throat—medications I could easily purchase over the counter in pharmacies—and they did not help at all. I continued to be sick for three days before visiting another doctor who cured me within a day. The doctor who cured me said that my sore throat was so severe that he had to prescribe two antibiotics and steroids to treat it, while this doctor only gave me OTC medication. I understand that young doctors need to gain experience once out of residency, but prescribing OTC medication when I myself knew my sore throat was severe is simply inadequate. She needs more in-depth training and better diagnostic skills if she wants to effectively treat and help more patients in the future.