Quantum Medical Imaging at Aperia Mall provides state-of-the-art diagnostic imaging services to Singapore's healthcare landscape, specializing in MRI, ultrasound, and X-ray examinations. Located at 12 Kallang Avenue #02-05/06, this boutique imaging center operates at the city fringe, offering advanced medical imaging technology in a convenient and accessible location. Established as a specialized diagnostic facility, Quantum Medical Imaging serves both referred patients and walk-in clients seeking comprehensive imaging services. The center's strategic position in Aperia Mall makes advanced medical imaging accessible to the growing business district of Kallang and surrounding residential areas, providing essential healthcare services with modern convenience.
The center offers comprehensive diagnostic imaging services including Magnetic Resonance Imaging (MRI), ultrasound examinations, health screening programs, and X-ray services, all delivered by an experienced team of healthcare professionals. Their consultant radiologists bring over 10 years of experience from both government and private medical institutions, while imaging technicians possess at least six years of specialized experience in their respective fields. A distinctive feature of Quantum Medical Imaging is their post-examination consultation service, where on-site radiologists explain scan results using detailed diagrams, helping patients better understand their imaging findings. This patient-centered approach sets them apart from standard imaging facilities that typically only provide raw results without explanation.
Operating Monday through Friday from 9:00 AM to 7:30 PM and Saturday from 9:00 AM to 1:00 PM, Quantum Medical Imaging accommodates both working professionals and weekend appointments. The center welcomes all doctor referrals accompanied by proper referral forms or letters, ensuring seamless coordination with the broader healthcare system. Patients can contact the center at +65 6283 1085 or via email at [email protected] for appointments and inquiries. The facility's commitment to combining advanced imaging technology with experienced medical professionals and patient education creates a comprehensive diagnostic experience that prioritizes both accuracy and patient understanding in the crucial field of medical imaging.
I was made to sit with two males while wearing a green robe with no bra on and my butt exposed. I told the receptionist I was uncomfortable coming out of the changing room to sit in the same waiting area with two guys, but she ignored my concerns and made me come out to sit in the small waiting room with guys around. I feel traumatized and exposed.
Chang Mei Fang
My family member was referred by a private doctor to this clinic for an X-ray. The next day, he received a call from this clinic saying that his scan was lost and he needed to go again! They promised a transport reimbursement for one-way transport. When he reached the clinic for the second round of X-ray, the clinic assistant told him the reimbursement was capped at $20! We live very far away, and of course, the cab fare was more than that!
Wasted time and money!
Teo Zhi Hao
Nice clinic. Was able to get a slot quickly, but would appreciate better communication on the timing of scans. Was repeatedly told the scan would only take 30-45 mins but ended up taking almost 2 hours.
Clare Lim
Unprofessionalism and an absolute lack of care and communication were evident between the staff and patient. The transvaginal ultrasound scan attempted was painful and uncomfortable. The facts were not properly communicated regarding exactly why such a scan was necessary; there was no alignment with patient needs and no discussion of the pros and cons of such a scan before Dr. Lee indicated it should be done. The doctor did not bother to ask, and the tech could not be bothered to answer patient queries or check further. In the end, a TA scan was done instead and was deemed sufficient by the doctor who did the referral. A waste of time. Overall, it was a horrible experience here. I would highly recommend NOT coming here.
Charles Chan
Absolute zero sense of customer relations, with a very rude/cold receptionist and an unprofessional customer-liaison officer who refused to even talk with the customer once the appointment was secured. Can't understand why such a service provider still exists.
Positive Reviews
Sherman CHAN
I've brought my parents for their annual health screening to this same clinic for the past two years. The clinic's ambience is cosy and superb, with free parking available in the building and highly efficient counter staff. The report was also available very promptly, and the health screening charges are very affordable.
Kim Fong
This is my second time coming back here for my annual medical check-up, and I came back because of the short waiting time, quick service, and warm hospitality. I highly recommend this place if you are looking to get your health check-up at an affordable price.
Danial Abdullah
I was referred to this centre twice, and I can say this is one of the better x-ray centres around. From the moment you step in, everything was smooth.
Evie
I had my MRI done here. It was quite an experience for me, as this was my first. Throughout the procedure, Manny, the radiographer, was with me. He was gentle and polite. More importantly, he rehearsed the breathing steps with me before sending me into the tunnel. During the procedure, he provided clear instructions, which were vital in ensuring patients don't freak out after being inside for too long.
A suggestion for improvement: Music during the MRI could be beneficial for someone like me. It helps soothe the mind. 😄
The counter staff was nice too. However, she should have explained the charges before proceeding. It cost close to $2,000, yet no one mentioned the fees until the procedure was completed. This is not a small amount for common folks, as Medisave only allows claims of up to $300. This alone is a significant flaw in their SOP.
Besides this, the rest of the experience was good.
Fei Wong
I was referred by my doctor to have my ultrasound done here. I must say, it is an impressive facility, and their service is top-notch! I felt very comfortable throughout the visit. Thank you, Weiwen, for the flawless administrative work. Thank you, Dr. Ann, for making me feel so at ease during the ultrasound. I will definitely recommend my family and friends to Quantum! ☺️
Gabriel Lim ZX
I was referred here from another private healthcare clinic and was pleasantly surprised by the peaceful interior layout. The procedure was performed without delay, and I had my X-ray scanned within minutes. The place was spacious, offering complimentary beverages and snacks!
Elvin Lee
My Vietnamese wife recently visited Quantum Medical Imaging for her LTVP check-up. The staff and radiographer were exceptionally professional and gentle throughout the process. Despite the challenge of finding her vein due to her slim build, they handled the situation with care and expertise, ensuring she did not feel any discomfort during or after the blood draw.
Wang Wang
Here's the edited review:
I came here, referred by a private healthcare clinic. The facility features a nice, peaceful interior design, and no appointment was needed as I was referred. My X-ray was taken within minutes, with the help of a decent radiographer. They also offer complimentary beverages.
However, the pricing has no government subsidies. They require you to show your ID for verification.
Jenny Yee
I was referred there for ultrasound scans. I arrived at 8:45 AM (they open at 9 AM), and a nice senior lady who was sweeping the floor saw me and led me in. She prompted me to register, then got me to drink cups of water, and advised me to walk around instead of sitting down to get my bladder filled. She was also the one who stayed in the room while the male staff did my ultrasound. She was the one who made me feel the experience was more than so-so. The male staff was good (pleasant, asking if pressed too hard, if I was alright, etc.). The receptionist was alright. The "fake" window on the ceiling of the scanning room was very nice (an attentive gesture to help us feel calmer). The centre being located just beside the washroom was also a nice thought (for us to head to the washroom to release a full bladder after the scan).
Seah Heng
Went for MRI. The wait was minimal, and service was prompt and friendly. Located on Level 2 inside Aperia Mall. Just use the shopping mall escalator; you don't need to use the lifts to the office tower.