System Engineer (PRESALES)

Job Description

Duties and responsibilities

• Collaborate and provide presales support to sales by solving the technical business solutions for the client.

• Provide consultancy to customer by understanding their needs and translating them to feasible solutions.

• Assist sales team to respond to technical specifications of Tenders and RFPs by providing system configurations and recommendations

• Deliver presentations and demonstrations internally and externally on all relevant product solutions around enterprise data management technologies

• Plan, Design / Architect and verify solutions including scoping of services effort leveraging industry best practices and standards

• Install and tune solutions for Proof of Concept (POC) and evaluation for customers

• Ensure smooth transition of customer requirement & solution from presales team to implementation team

• Interaction directly with customer to convey ideas and solutions in a clear, positive, and concise manner using diplomacy and persuasive selling.

• Stay abreast of new technologies and new product releases by regularly participating in new product and technology transfer training, as well as external seminars and training programs.

• Be a mentor to junior SEs and a consultant to the internal sales team to disseminate the technical knowledge.

Qualifications

• A diploma in IT with min 3 years of relevant consulting experience working in SI environment.

• Min 2 years of experience in deploying virtualization solutions like VMware, Citrix, Nutanix, etc.

• Min 2 years of experience in deploying data storage and backup solutions like Dell EMC, NetApp, HPE, Veritas, Commvault, Cohesity, etc.

• Proficient in multi-tiered IT architecture solution design

• Conversant with the current solution offerings of the major vendors such as Dell, NetApp, VMware, Cisco, etc.

• Good experience in leading and managing IT infrastructure solution in RFP and Tender requirements.

• Strong aptitude for learning new technologies and understanding how to utilize them in customer facing environment

• Self-motivated, dynamic, proactive & customer-oriented attitude.

• Excellent communication, written and presentation skill (in English)

• Must be effective in working both independently and in a team

• Hands-on implementation experience is a plus

• Experience leading and managing IT infrastructure engagement is a plus

Preferred Knowledge Domain

Solution Knowledge Domain Coverage (Min 1)

• Enterprise Storage (NAS/SAN) & Backup (Mandatory)

• Virtualization / HCI / Multi-Cloud / Hybrid Cloud

Professional Certifications (Preferred but not mandatory)

• Dell Certified Technology Architect (Storage/Backup)

• VMWare Certified Professional VCP (DCV/NSX)

• Hands-on implementation experience in enterprise IT infrastructure environment is a plus but not mandatory.