Sales Support Adminstrator

Key Responsibilities:

• Contributes to operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them.
• Provides support with quotes for clients either from direct requests or on behalf of the sales team.
• influences the price and margin, by suggesting different products dependent on lead times, promotions, alternative suppliers and programs.
• May be required to administer aspects of the purchase order process by generating, distributing and administrating purchase orders.
• Checks the quotes against raised order to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.
• Coordinates obtaining information on the most current vendor pricing conjunction with commercial colleagues and ensure access to vendor pricing.
• Administers general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.
• Captures data and maintains systems as is required by the sales process and sales team.
• Provides administrative support to the sales force when it is required.
• Uses the systems and data to produce reports when necessary.
• Uses judgement to identify and recommend improvements to sales administration processes.
• Streamline and improve sales processes to enhance efficiency and reduce administrative bottle necks.
• Ensure compliance with company policies, industry regulations, and legal requirements.
• Leverage sales automation tools and software to improve productivity and accuracy.
• Stay updated on emerging technologies and recommend tools to enhance sales operations.

Knowledge and Attributes:

• Detail oriented and highly organized.
• Ability to work in a high paced environment.
• Relevant analytical skills.
• Good communication skills both verbal and written.
• Must be service oriented and have a positive attitude to work.
• Senior level knowledge and understanding of sales processes, tools and methodologies would be advantageous.
• Able to work in a team and independently, applying a proactive approach to work processes.
• Displays an ability to use judgement to make decisions about work process and apply improvements.

Academic Qualifications and Certifications:

• High / Secondary School diploma or equivalent qualification.

Required Experience:

• Relevant demonstrated experience with quoting tools would be an advantage.
• Relevant demonstrated administration experience, particularly quote to cash processes.