HR Data and Digital Specialist

The HR Data and Digital Specialist is a seasoned subject matter expert, responsible for providing support to operational setups where they form part of a HR organization and provides data insights to the broader organization.

This role works closely with cross functional colleagues such as Finance and IT with the primary focus of this role being to assist with the support and maintenance of HR data and digital platforms through data quality, system alignment and reporting requirements.

Key Responsibilities:

Ensures data integrity, testing of system changes, report writing and analyze data flows. Extract and collate data and write and maintain reports utilizing appropriate reporting tools.

Responsible for loading data into the systems and driving data governance.

Assists in providing accessibility, retrievability, security and protection of data in an ethical manner, maintaining and implementing information handling procedures

Performs routine and schedules HRIS activities and supports all HRIS upgrades, patches, fixes, testing and other technical projects as assigned.

Assists with testing and resolve system queries within the agreed service level agreement and also assists with maintenance of the HRIS and related HR systems.

Implements tasks as indicated on the roadmap for platforms and conducts system administration checks to ensure that systems are operating smoothly.

Be first line of response for user queries relating to the HRIS.

Gathers information to enable incident resolution and promptly allocates incidents as appropriate.

Generates actionable data, insights, and recommendations through clear, succinct reports to drive strategic workforce initiatives and Human Resources operations

Applies data analysis, data modelling, and quality assurance techniques, based upon a detailed understanding of business processes, to establish, modify or maintain data structures and associated components

Enables the availability, integrity and searchability of information through the application of formal data structures and protection measures

Develops new (or amend existing) reporting and analytics policies and processes to keep up to date with industry best practice

Knowledge and Attributes:

Seasoned understanding of HR data management principles, data sources, data architecture, and data quality management.

Seasoned in data analytics concepts, including data manipulation, data visualization, and basic statistical analysis.

Seasoned understanding of HR technology systems commonly used in HR functions, such as HRIS and digital HR tools.

Seasoned awareness of emerging digital trends in HR, including digital onboarding, self-service platforms, and employee engagement tools.

Seasoned understanding of data governance principles, data privacy regulations, and compliance with data protection laws.

Seasoned ability to use data analysis using tools such as Excel, or data analytics platforms to derive insights from HR data.

Basic skills in creating data visualizations and HR data dashboards.

Seasoned in problem-solving skills to identify data discrepancies and address data-related issues.

Excellent communication skills to convey HR data updates or insights to team members and stakeholders.

Meticulous attention to detail to ensure accuracy and reliability of HR data and digital information.

Collaborative and able to work effectively as part of a team in a fast-paced environment.

Willingness to stay updated with the latest HR data management and digital HR trends.

Resourceful and proactive in resolving data-related challenges and finding solutions.

Seasoned understanding of HR processes and data, including eligibility and enrolment rules

Academic Qualifications and Certifications:

Bachelor's degree or equivalent in Social Sciences/ Business / HR / Information Technology / Data and Analytics or related field.

Workday Administrator Accreditation is highly beneficial.

Relevant data / analytics certification(s) preferred.

Required Experience:

Seasoned experience in data reporting and visualization

Seasoned experience with HR technology systems (Workday) and digital tools to provide support and assistance to HR teams.

Workday experience in employee data changes, security role assignment and administration

Strong MS Excel experience [Pivot tables, Look-up formulas (V lookup, X lookup), Index match, If (IF,THEN, IFERROR, etc.) formula]